Terms of Service

Effective Date: January 1, 2024

Company: Ergo Einrichtung und Design GmbH
Agnes-Bernauer-Str. 151, Munich, Germany
Company ID: 80333B51658

⚠️ IMPORTANT DISCLAIMER

Ergo 4.0 Wallet is a HARDWARE STORAGE DEVICE ONLY. It does NOT provide cryptocurrency trading, buying, selling, or exchange services. This device is designed exclusively for offline storage of existing cryptocurrency assets.

1. Acceptance of Terms

By purchasing, using, or accessing the Ergo 4.0 Wallet device ("Product"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these terms, do not use the Product.

2. Product Description

The Ergo 4.0 Wallet is a hardware security device designed to store private keys for cryptocurrencies, tokens, and NFTs offline. The Product:

Provides cold storage functionality only
Does NOT offer trading, exchange, buying, or selling services
Does NOT provide investment advice or financial services
Does NOT connect to cryptocurrency exchanges
Is NOT a financial institution or money service business

3. User Responsibilities

Users are solely responsible for:

Safeguarding their device and recovery phrases
Understanding cryptocurrency risks before use
Complying with local laws regarding cryptocurrency storage
Securing their own cryptocurrency assets
Any financial decisions related to cryptocurrencies

4. Cryptocurrency Risks

Cryptocurrencies involve substantial risk, including but not limited to:

Total loss of invested capital
High volatility and price fluctuations
Regulatory changes affecting accessibility
Technical risks and software vulnerabilities
Irreversible transactions

5. Limitation of Liability

Ergo Einrichtung und Design GmbH shall not be liable for:

Loss of cryptocurrency assets due to user error
Market volatility or price changes
Regulatory actions affecting cryptocurrencies
Technical issues with third-party software or networks
Indirect, consequential, or punitive damages

6. Warranty

The Product is provided with a limited 2-year hardware warranty against manufacturing defects. This warranty does not cover:

Loss of stored cryptocurrency assets
Damage from misuse or modification
Software-related issues with third-party applications

7. Privacy and Data

We do not store, access, or transmit your private keys or cryptocurrency data. The device operates offline for maximum security. See our Privacy Policy for details on website data collection.

8. Governing Law

These Terms are governed by German law. Any disputes shall be resolved in Munich, Germany courts.

9. Updates to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance of updated Terms.

10. Contact Information

For hardware support only (not financial advice):
Email: support@get-ergo.com
Company: Ergo Einrichtung und Design GmbH
Address: Agnes-Bernauer-Str. 151, Munich, Germany

Remember: This product does not provide investment advice. Consult with qualified financial advisors before making cryptocurrency investment decisions.

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